• What happens if I don’t finish a lesson?

    Don’t worry, if you don’t finish a lesson in one sitting your progress will be saved for you. When you return you will be asked if you would like to resume where you left off.

  • Can I use a mobile device or tablet to access iGeriCare?

    Absolutely! The site and lessons will work on desktops, phones, tablets and any modern internet browser.

  • How do I start or join a discussion?

    To start or join a discussion you need to log in first. The discussion feature can be found at the bottom of nearly all the pages on the site. If you have a DISQUS account already, you can use your existing user name and password. You can also log in using your other social accounts such as Twitter, Facebook or Google.

  • Can I edit or delete my discussion posts?

    Yes, DISQUS allows you to edit your own comments by clicking the ‘Edit’ link within 7 days after posting. You can delete your comments at any time by clicking on the arrow in the top right-hand corner of your comment and selecting ‘Delete’. You must be logged into your DISQUS account to edit or delete your comments.

  • Why subscribe?

    When you join our mailing list you will be notified automatically when new lessons or resources become available. You will also never miss a live event! You will receive an invitation direct to your inbox.

  • Are there paper versions of the lessons?

    No, not at this time but there are many helpful resources with each lesson that can be downloaded, printed or shared with others.

  • How is my privacy protected?

    We do not ask you for any identifying, personal information. For more information about our privacy policy, please see our Terms of Use.

  • Is there anyone I can contact if I need more help?

    Yes, we can be reached at info@healthhq.ca

  • What if I need help when in a lesson?

    You can access instructions on how to navigate the lessons at any time. If you are using a desktop device, click on the 'help' button in the top right-hand corner. If you are using a tablet or mobile device you will find help from the 'menu' button. Here you will find a tour of all the features of the virtual classroom.